Privacy Policy

Effective Date: January 24, 2025

Welcome to Damac Jo! Your privacy is critically important to us, and we are committed to protecting the personal information you provide when using the app. Please read this Privacy Policy to understand how we collect, use, and safeguard your data.

1. Information We Collect

1.1 Personal Information:

• Name, email address, and phone number for communication, account recovery, and in-app notifications.

1.2 Non-Personal Information:

• Device information, such as device type, operating system, and usage trends.

1.3 Payment Information:

• Payments are processed securely through HyperPay. Damac Jo does not collect, store, or access your payment details.

2. How We Use Your Information

• Manage your account and units in Damac Towers.
• Process invoice payments securely.
• Notify you about important updates and changes via Firebase notifications.
• Enhance your experience by understanding app usage trends.

3. How We Protect Your Information

• Encryption for secure transmission and storage.
• Access controls to prevent unauthorized data access.
• Secure payment gateway managed by HyperPay.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted service providers (e.g., HyperPay, Firebase) or to comply with legal requirements.

5. Your Rights

• View and update your contact details directly in the app.
• Request account deletion by contacting Damac support.
• Disable notifications via your device settings.

6. Third-Party Services

The app integrates with third-party services like HyperPay for payments and Firebase for notifications. By using Damac Jo, you agree to their respective privacy policies.

7. Children Privacy

Damac Jo is not intended for individuals under 18. If we become aware of any data collected from minors, we will delete it promptly.

8. Data Retention

We retain your personal data for as long as necessary to provide our services or comply with legal obligations.

9. Changes to This Privacy Policy

Updates to this Privacy Policy will be communicated through the app. Continued use of the app constitutes acceptance of the revised policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: board@damac-owners.com

Phone: +962 65102179